Paldo Casino Privacy Policy

This Privacy Policy explains how paldo casino collects, uses, stores, and protects the personal information of players in the Philippines. Please read it carefully to understand your rights and how your data is handled when you use our platform.

Last updated: 2025

1. Information We Collect

When you register and use paldo casino, we collect several types of information necessary to provide the service safely and effectively. The categories of data we collect include:

Account information: Your name, date of birth, email address, username, and password created during registration. This information is used to identify you and manage your account.
Identity verification documents: Government-issued ID or other documents may be requested to verify your age and identity in compliance with applicable Philippine regulations.
Payment and transaction information: Deposit and withdrawal records including amounts in Philippine Peso (₱ PHP), payment method type (such as e-wallet or bank transfer), and transaction dates. We do not store full payment credentials — transactions are handled by your payment provider.
Device and browser data: IP address, browser type, operating system, and device identifiers collected automatically when you access the platform. This data helps us detect unusual activity and improve platform performance.
Usage data: Pages visited, games played, session duration, betting history, and navigation patterns. This information is used to understand how players use the platform and to improve the experience.
Cookies and similar technologies: See Section 3 for details on how we use cookies.

2. How We Use Your Information

Paldo casino uses the information we collect for the following purposes:

To create, verify, and manage your player account.
To process deposits and withdrawals in Philippine Peso through your selected payment method.
To verify your age and identity as required by applicable regulations.
To provide access to games, the sportsbook, live casino, and other platform features.
To detect and prevent fraud, unauthorized account access, money laundering, and other prohibited activities.
To communicate with you about your account, transaction status, security alerts, and service updates.
To improve the platform based on usage patterns and player feedback.
To comply with legal obligations applicable in the Philippines, including record-keeping and reporting requirements.

We do not use your personal information for third-party advertising. We do not sell player data to external marketing companies.

3. Cookies and Tracking Technologies

Paldo casino uses cookies and similar browser-based technologies to support platform functionality and improve your experience. Cookies are small data files stored on your device when you visit the site. We use the following types:

Essential cookies: Required for the platform to function, including maintaining your login session and remembering your preferences within the current session.
Analytics cookies: Help us understand how players navigate the platform — which sections are visited most, how long sessions last, and where players drop off. This data is used in aggregate to improve the platform.
Security cookies: Used to detect unusual login activity and protect accounts from unauthorized access attempts.

You can manage or disable cookies through your browser settings. Disabling essential cookies may prevent certain platform features from working correctly, including login and session management.

4. Data Storage and Security

Your personal data is stored on secured servers. Paldo casino applies industry-standard security practices to protect the information we hold, including encrypted connections (HTTPS) for all account activity and data transmission, access controls limiting who within our team can view player information, and regular security reviews of our systems.

We retain account information for as long as your account remains active and for a period after closure as required by applicable law. Transaction records in Philippine Peso are retained in accordance with financial record-keeping obligations.

While we take appropriate technical measures to protect your data, no online system is completely immune to security risk. We encourage players to use strong passwords and to contact us immediately at [email protected] if they suspect any unauthorized access to their account.

Paldo casino does not sell or rent your personal information to third parties. We may share data only in the following limited circumstances:

Payment providers: Transaction data is shared with your chosen payment provider (such as an e-wallet or bank) to process deposits and withdrawals in ₱ PHP. These providers operate under their own privacy policies and security standards.
Game providers: Game studios that supply our slot and live casino content may receive anonymized session data for game performance and integrity purposes.
Legal and regulatory authorities: We may be required to disclose account or transaction information to Philippine government agencies or law enforcement bodies when required by law or court order.
Service providers: Companies that assist us with platform operations (such as hosting, analytics, or fraud detection) may process data on our behalf under strict confidentiality agreements.

We do not share your personal information with advertising networks or data brokers.

6. Your Rights and Minor Protection

As a player using paldo casino from the Philippines, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal information we hold about you at any time.
Right to correction: If your account information is inaccurate or outdated, you can request that we update it.
Right to deletion: You may request that we delete your personal data, subject to our legal obligations to retain certain records. Deletion requests will be processed after account closure and once retention requirements are satisfied.
Right to withdraw consent: Where data processing is based on your consent, you may withdraw it at any time by contacting support.

Minor protection: Paldo casino does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly intended for adults. If we discover that a minor has registered, the account will be closed immediately and any associated data will be handled in accordance with applicable law. Parents or guardians who believe a minor has accessed our platform should contact us immediately.

To exercise any of the above rights, contact us at [email protected] with your account details and the nature of your request.

7. Policy Updates and Contact

Paldo casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the date at the top of this page. Continued use of the platform following any updates constitutes acceptance of the revised policy.

We recommend reviewing this page periodically. If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, please contact our support team:

Email: [email protected]
Live chat: available 24/7 within the platform

You can also visit our FAQ page for answers to common account and privacy-related questions, or review our Terms and Conditions for full platform usage rules.

Questions About Your Privacy?

If you have questions about how paldo casino handles your data, check our FAQ for quick answers or log in to manage your account settings directly.

Read the FAQ Log In to Your Account